At Fresh Leaf, we strive to provide the highest quality products. If you are not completely satisfied with your purchase, please review our refund and return policy below.
1. Return Eligibility: You may return products within 7 days of delivery if they are damaged, defective, or not as described. To be eligible for a return, items must be unused and in their original packaging.
2. Return Process: To initiate a return, please contact our customer service team with your order number and details about the product you wish to return. We will provide you with instructions on how to return the item.
3. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
4. Non-Refundable Items: Certain items, such as perishable goods, may not be eligible for return or refund. Please check the product description for specific details.
5. Shipping Costs: You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
If you have any questions regarding our refund and return policy, please contact us.
